A large part of our business is looking after your companys IT infrastructure. This can be done through a service level agreement or on an ad hoc callout basis. We have a number of complimentary services for example:
Desktop Support, Backup Rotation and IT Administration.
Call us for an on-site assessment.
IT Solutions has a experienced workshop technician who is able to assist you with any of your technical needs.
| Service | Description | Price |
|---|---|---|
| Over the Counter Service 0-30 Mins | For a quick over-the-counter consultation | R150 |
| Over the Counter Service 30-60 Mins | For an over-the-counter consultation | R250 |
| Data Recovery - successful | Missing your critical data, let’s try get it restored for you. We use specialized tools for data recovery that may just do the trick. | R600 |
| Data Recovery - unsuccessful | Data recovery will be attempted, if unsuccessful there will be an assessment fee. | R300 |
| Virus Removal (computer) | Got a “gogga” bring it in and we will use the best tools out there to remove viruses and malware. | R500 |
| Virus Removal (external device) | Got a “gogga” on your external storage device, bring it in and we will use the best tools out there to remove viruses and malware. | R300 |
| Data Transfer - PC/ laptop | Do you have a new computer? Let us transfer your precious data. | R450 |
| Data Transfer - external device | Let us transfer your data from your old device to your new one. | R300 |
| Data Transfer - mobile device | New cell phone? Let us transfer your data. | R250 |
| Software installation | Supplied software will be installed. | R200 |
| Hardware installation | Supplied hardware will be installed. | R300 |
| Quick Repair | Exactly what the service suggests, the annoying problem that you just can't fix yourself that you know will only take 15 minutes for someone else to fix, let us do this for you! | R250 |
| Detailed Repair | Computer in a knot? Bring it in and we will resolve the issue. Normally your computer will need to be put into our service centre for this type of issue. | R300 |
| Extensive Repair | For severely damaged computers; Bring it in and we will resolve the issue. Normally your computer will need to be put into our service centre for this type of issue. | R500 |
| Diagnosis | Do you have a computer problem but you are unsure how much it is going to cost to fix or whether it’s worthwhile fixing? Let us assess this for you. | R200 |
| Detailed diagnosis | Do you have a computer problem but you are unsure how much it is going to cost to fix or whether it’s worthwhile fixing? Let us assess this and give you a detailed diagnosis. | R300 |
| PC Cleaning Service - Desktop | Allow us to remove unused files and software from your PC to give it a boost in performance. | R200 |
| PC Cleaning Service - Laptop | Allow us to remove unused files and software from your laptop to give it a boost in performance. | R400 |
Whilst IT Solutions and our staff will take every possible precaution to prevent further data loss or damage, we cannot be held responsible if any loss does occur. It is advisable for clients to ensure that they have a recent backup of their data available before booking the device in for services.
It is understood that there are potential risks with certain repair procedures that may result in further damage to the device, under no circumstances can IT Solutions be held responsible or liable for any costs or loss of data when a device has been booked into the workshop.
As devices are booked in with possible hidden damage, IT Solutions cannot be held responsible if a device stops operating whilst booked into the workshop.
All devices are booked into the workshop at the customers own risk.